Greeters

• Adult Greeters must do the following (accessible from MQ website http://www.cdlex.org/maryqueen and click on “Safe Environment”):
  • Complete Virtus Training; see bulletin for upcoming sessions and register at www.virtus.org;
  • Read, understand, and complete a Volunteer Application .  Return completed application to the Parish Office;
  • Read and understand the Diocese Code of Pastoral Conduct ;
  • Read and understand the Diocese of Lexington Technology Code of Pastoral Conduct .
• opening doors for those with special needs;
• directing those with special needs to available services;
• notifying the Ushers of anyone needing special assistance with seating;
• introducing Guests to the priest / deacon;
• handing out bulletins and other necessary literature at the end of the service;
• knowing where to get restroom supplies;
• offering to be an Offertory Gift Bearer if needed;
• assisting the Ushers with the appropriate response in time of emergency;
• optionally serving at ‘special’ services (funerals, missions, holidays, etc.).

Greeter Guidelines

1. Receive, review, and calendar the date(s) and time(s) scheduled to Greet.  Normally we will schedule 1 quarter in advance.  Schedules and list of Greeters (with contact information) will be posted on the MQHR website.  In the event of a conflict, arrange for a substitute (this is your responsibility).
2. Arrive at least 30 minutes before the service begins.  Many of those with special needs (opening doors, etc.) arrive early.
3. Sign-in at the Information Center (sign-in sheet posted on bulletin board).
4. Pick up a Greeter badge from the container under the Information Center counter and wear it in a visible place.
5. If you are not scheduled, please check around for any ‘no show’s and be willing to step in if needed.
6. If you’d like to reserve your place in the sanctuary, put your personal belongings in a pew.
7. Greet the Ushers, Priest, etc.  Ask if there are any special circumstances about the service that you should be aware of.
8. Greet the other Greeters and if possible visit the prayer chapel for a few minutes together.
9. Take your post.  There are 3 posts that should be staffed in the following ‘priority’ order:
   • D1:  Clays Mill Road (back door near the Music Room)
   • D2:  Front Entrance - Left Main Door (as you face the Church)
   • D3:  Front Entrance – Right Main Door (as you face the Church)
10. Things to remember:

1. Do not hand out bulletins before the Service;
2. You don’t need to (and should not) stand in the same spot the entire time;
3. If it is a nice day, walk around outside the door(s) of your post and greet people.  If the weather is bad, feel free to stand in between the 2 sets of outer doors;
4. On occasion, walk around the gathering area immediately inside the door(s) to your post;
5. Don’t worry about holding the door open for everyone;
6. Feel free to help the elderly and disabled by opening / closing their car doors if needed;
7. If it rains, ask folks to leave their umbrellas in the stand at the door;
8. Answer whatever questions you can; for those you can’t, try to find someone else who can.  Never leave a person standing with their questions not addressed;
9. Adults: 
   1. Visit the restrooms at least once; tidy up if needed; extra supplies in vestry
   2. Know where the 1^st Aid Kits are located
10. RELAX, SMILE, HAVE FUN, and make all feel WELCOME!

1. Check-in with the Usher Captain:
   1. if the Offertory Gift Bearers have been secured; if not, please volunteer to help out;
   2. OPTIONALLY offer to help pick up the collection if enough Ushers are not available.
2. Remove your badge, take your place in the sanctuary, and participate in the service as you would normally. 

1. Leave the sanctuary, grab a pile of bulletins (and any other materials if appropriate).
2. Take your post.  There will be 3 posts again, but after the service you will not be at the outer doors.  Rather, stand in the Gathering Area near your ‘Before the Service’ post.  Do not block the doors of the sanctuary.
3. Hold the stack of bulletins / materials with one hand; hold a single bulletin with the other hand making it available to be taken by those leaving.  Do not ‘push’ the bulletin / materials into their hands.
4. RELAX, SMILE, HAVE FUN, and make all feel like they want to keep coming back to MQHR.  “Have a great week” is a great 1-liner.